Refund Policy

PLEASE INSPECT YOUR WATCH THOROUGHLY UPON RECEIPT, BEFORE WEARING. It may be tried on for size, but we can only accept returns if the watch is in new, unworn condition, with the plastic wrap still on the bracelet.

 

Please contact travis@hvdwatches.com to initiate a return.

Our policy begins 14 days after your tracking number indicates delivery. If 14 days have gone by, unfortunately we can’t offer you a refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging with the plastic wrapping still intact.


Refunds
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a few days.

Late or missing refunds
If you haven’t received a refund yet,

1. Check your bank account again.Then contact your credit card company, it may take some time before your refund is officially posted.
2. Contact your bank. There is often some processing time before a refund is posted. If you’ve done all of this and you still have not received your refund yet,

please contact us at travis@hvdwatches.com

Exchanges
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at travis@hvdwatches.com

Return Shipping
You will be responsible for paying for your own shipping costs for returning your item. 

Depending on your location, the time it may take for your exchanged product to reach you may vary.

Please consider using a trackable shipping service or purchasing shipping insurance. We do not guarantee that we will receive your returned item.